OnaAIBook a call
AI agents · built one-to-one

Stop losing enquiries across your channels. Your AI agent answers, qualifies and books — 24/7.

Built one-to-one for UK service businesses. Phone calls, WhatsApp, Instagram DMs, Facebook Messenger, website chat — all handled by the same brain, all leads in one place.

K
A
M
UK trades, gyms, clinics — live on Ona AI today
Live WhatsApp · just now
22:14
Hi, saw you on Insta. Do you do kitchen rewires?
Hi — yes, we do full kitchen rewires. Can I grab your postcode so I can check you're in our area?
G43 2AB
Perfect, you're in. Rough size of kitchen, and are you re-doing the whole space or just updates?
Full rip-out, about 18m². Need it done in 4 weeks.
Got it. Paul will WhatsApp you in the morning with a quote + survey slot. He's already been pinged…
SMS sent to Paul:
WhatsApp lead: Full kitchen rewire · 18m² · G43 · 4-wk deadline · Reply by AM
The maths that hurts

How much is it costing you right now?

Most UK service businesses are losing £3,000–£12,000 a month to missed calls, slow WhatsApp replies, unread DMs and website forms sitting in a shared inbox. Plug your numbers in — see your figure in 60 seconds.

What we build

Three products. One brain.

V

Voice agents

Answer the phone 24/7 in a warm, natural voice. Qualifies the job, checks postcode coverage, books into your calendar, escalates emergencies.

C

Chat agents

Website chat widget, WhatsApp Business, Instagram DMs, Facebook Messenger. Same qualifying script across every channel, same lead in your CRM.

F

Full workflow automation

Lead summaries to your phone, CRM updates, calendar invites, follow-up sequences, missed-enquiry recovery. All wired up to your existing stack.

Tailor-built vs off-the-shelf

Why “a chatbot” isn't what you want.

Off-the-shelf bots are built for nobody in particular. Ona AI agents are built for one business — yours.

How it handles…
Off-the-shelf chatbot
Ona AI agent
Qualifying a job (postcode, type, urgency)
Generic form fields
Your exact qualifying script
Booking into your calendar
Redirects to a link
Books directly, respects your buffers
Handling an emergency
Asks them to email
Escalates to you in 60 seconds
Training on your tone + services
You can't
Adam rewrites it with you
One-to-one support when it breaks
Ticket queue
Direct line to Adam
Client story
Six weeks in, I haven't taken a work call at home in the evening. Every lead hits my phone as a proper summary the moment it comes in — phone, WhatsApp, website enquiry, doesn't matter where it started.
K
Kenneth
One-man home improvements business · Central Scotland
0
Missed calls in 6 weeks
100%
Leads captured
~12 hrs
Saved per week
How it works

Four steps from first call to launch.

01
Audit
Free 5-min Loom showing where you're leaking leads and what we'd fix.
02
Design
We map your qualifying logic, tone, escalation rules. You approve before a line of code.
03
Build
2–3 weeks. Voice + chat + CRM wiring + automations. You test it live.
04
Launch & support
Go live. Direct line to Adam for tweaks. Monthly check-ins.
Pricing

£1,000–£4,000 setup + £500–£1,500/month retainer

Scoped per client based on what you need built. Most single-location trades land around £2,000 + £750/month. Multi-channel setups (voice + WhatsApp + CRM) typically £3,000 + £1,200/month. No surprises — you see the quote before we start.

FAQ

Questions we hear a lot.

Phone (inbound + outbound), WhatsApp Business, Instagram DMs, Facebook Messenger, website chat widget, email enquiries, and SMS. One brain — same qualifying logic and tone across every channel.

Ready? Start with a free audit.

5 minutes. No sales pitch. You see your leak points and what we'd build to plug them.